1. Introduction
Welcome to Northern Lights Sustainable Energy LLC. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy outlines how Northern Lights Sustainable Energy LLC (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (each, a “User” or “you”) of the acosteopatia.com website (“Site”).
This policy applies to the Site and all products and services offered by Northern Lights Sustainable Energy LLC.
2. Information We Collect
We collect information to provide and improve our services to you. The types of personal information we may collect include:
- A. Information You Provide to Us Directly:
- Contact Form Information: When you fill out our contact form, we collect your full name, email address, message content, and optionally, your phone number. This information is used solely to respond to your inquiries.
- Newsletter Subscription Information: When you subscribe to our newsletter, either through the dedicated subscription page or the optional checkbox on our contact form, we collect your email address.
- B. Information We Collect Automatically:
- Consent and Subscription Records: To comply with regulations (such as GDPR and Amazon SES policies), when you subscribe to our newsletter, we automatically record your IP address, the date, and the time of your subscription as proof of your consent.
- Usage Data: We may collect non-personally-identifying information about how you interact with our Site. This may include the browser name, the type of computer, and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized. We use this information to improve the user experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Respond to Inquiries: We use the information from our contact form to communicate with you, answer your questions, and provide information about our services as requested.
- To Send Periodic Emails (with your consent): If you opt-in to our mailing list, we will use your email address to send you company news, updates, product or service information, and promotional offers.
- To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To Maintain and Improve Our Site: We use feedback you provide and data we collect to improve our website offerings and functionality.
4. Legal Basis for Processing Your Data
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
- Consent: We process your information for our newsletter based on your explicit consent, which you provide by checking the opt-in box and confirming via a double opt-in email. You can withdraw this consent at any time.
- Legitimate Interests: We process your inquiries from the contact form based on our legitimate interest in responding to potential clients and business communications.
5. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Our Site is secured with HTTPS, and we store your data on secure servers.
6. Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may use third-party service providers (e.g., an email marketing platform like Amazon SES) to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters. We will only share your information with these third parties for those limited purposes and only if they provide an adequate level of data protection.
7. Your Data Protection Rights
You have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right of rectification if that information is inaccurate or incomplete.
- The right to object to our processing of your personal data.
- The right to request that we restrict the processing of your personal information.
- The right to withdraw consent at any time where we relied on your consent to process your information. This is most easily done by clicking the “Unsubscribe” link at the bottom of any newsletter.
To exercise any of these rights, please contact us using the details below.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Data provided for newsletter subscriptions will be kept until you unsubscribe.
9. Children’s Privacy
Our service does not address anyone under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from children.
10. Changes to This Privacy Policy
Northern Lights Sustainable Energy LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Data Protection Officer:
Meredith C. Hopkins
Northern Lights Sustainable Energy LLC
315 Glacier Highway, Cabin 7, Eagle River Estates
Eagle River, AK 99577, US
Email: [email protected]
Phone: +1 617-581-8929